We needed to take the time to deal with some necessary issues that have come up up to now two days.
A small portion of players have reported their gadgets have gone missing.
There’s sadly no recourse for recovering the misplaced knowledge. We all know many affected players have screenshots, movies or other proof of missing belongings and would request for us to recreate them. After a lot deliberation, we’ve decided that the one course of action we take is to do what’s truthful for everybody affected. As a result of our lack of ability to confirm something, we can’t supply coin or merchandise reimbursement presently.
No amount of apologies or reassurances will make the upset of dropping your houses or gadgets disappear, however please know that you’ve our sincerest apologies for this and our assurance that we’ll completely by no means let this happen on our watch.
Since relaunching YoWorld on Tuesday, we’ve had over 3,000 individuals get in touch with us by way of e-mail alone, and numerous more by way of Facebook and other channels. It might take us a short while to get caught up, however please know that we’re working onerous to ensure everyone will get a response.
As we achieve expertise and resolve issues, we anticipate response time to lower significantly.
We know there are some dangerous apples causing hassle on the Group Group. Please report posts as you come across them so we will take away troublemakers. In future, we intend for discussion board and recreation accounts to be tied collectively, and abusing both one will end in a ban in both.
We still need to do our stay chat, nevertheless timing points have meant we’ve needed to delay it for now. Quite than waiting to reply your questions, we’re going to reply as many as we will here, after which we’ll attempt to organize another occasion at a later date which is extra interactive.
Will I be banned for having free present gadgets?
Undoubtedly not. Dishonest is incorrect and we will probably be placing an end to it, however whereas many individuals have been very conscious of the character of the free present gadgets, quite a number of weren’t, and it wouldn’t be truthful to them.
See our current submit for more info: http://yoworld.com/?p=52
Will there still be a youngsters/grownup server cut up?
We found the system that was in place for this to create extra problems than it solved, both for players and for us. Nevertheless, we do acknowledge the will for some to have the ability to get defend themselves from younger players, and we’ll be working on ways to do that.
Why did I get banned?
In the event you have been banned prior to our takeover of the game, it’s not one thing we have been concerned with or have particulars on. After the takeover, should you get banned, we’ll A) ensure that it’s for a great purpose, B) inform you what that purpose is and C) offer you a transparent answer as as to if or not the ban can or shall be lifted, and how.
Will you unban gamers who have been previously banned?
A second probability will probably be given to those who were not obviously hacking. We’ve heard from so many players who have been seemingly banned with little cause, we really feel that is the correct thing to do. Nevertheless, we do intend to watch abuse reviews relating to these accounts extra intently to ensure we haven’t made a mistake.
Can you get well my account from the Myspace migration several years ago?
Our agreement enabled us to obtain the final 2 years value of player knowledge. As the Myspace migration predates this timeframe, unfortunately we gained’t be capable of recuperate your previous account.
My gadgets went missing, are you able to get them again?
So as to substitute any gadgets, we need to confirm what happened to them. We don’t have the power to determine this prior to the migration, so sadly any gadgets misplaced prior to Might 13th would not be recoverable. Nevertheless, going forward, YoWorld may have full merchandise monitoring any future points like this can be seemed into for you. Thanks in your understanding.
Will you modify the pricing of YoCash/YoCash gadgets/give away extra YoCash?
We’ll evaluate this as time goes on, and the new gadgets we create may have quite a lot of pricing, some free, some excessive, some low. The sport ought to feel rewarding, but in addition have to be balanced with the necessity to hold the game operating. We’ll do our highest to strike a very good stability.
Will you be adding extra levels?
We might very very similar to to offer players more levels to realize. This is more likely to be something that might occur later as part of a much bigger update.
Will the previous YoVille.com be coming again?
We acquired a portion of the previous YoVille.com code in the switch to us. It must be evaluated by our workforce to see if we will fill in the gaps and get it again on-line. We’re unsure why it was taken offline, it might very properly have been as a consequence of safety flaws, which can pose a further challenge. Rest assured though, we all know you guys beloved it so we’ll look into it and allow you to know.
Will you make a YoWorld app for smartphones?
We expect this may be very cool. It’s unlikely we might be capable of make a native app that has all the similar features and options as YoWorld due the technical challenges involved with the Flash platform, but we remain open to the thought of a companion app later down the street if it is sensible to do it.
Will individuals still have the ability to cheat?
We need to make YoWorld a spot with no dishonest. This gained’t happen in a single day, and we’ll want your help to make it a actuality. Quite a lot of detections can be added on the servers, and giving players extra capability to report dishonest to us is on our listing too.
Will you help linking accounts together?
Enjoying on multiple accounts is towards Fb’s phrases of service, so we might not be adding any features like this. It is best to only play on one account, we will’t do something about Facebook account bans!
Can you add a function to remove unused homes?
We’d wish to. This is on our listing of things take a look at.
Will you reinstate VIP membership?
We’ll be wanting into the particulars of this. It will probably be comparable, however not exactly the same. It needs to be beneficial for gamers and sustainable for us. We don’t need to allow you to down!
What is going to you do about scamming?
We goal to place more steps in place to protect individuals from being misled by other players. There are numerous instances where a trade goes ahead and both gamers get what they asked for, but later regret can occur. Because of this we now have a policy of not reversing trades.
Will there be a new buying and selling system carried out to make transactions safer?
There are plans for a brand new trade window which should decrease the incidence of scamming. It is extremely troublesome to guard individuals from doing issues like giving their issues away without spending a dime for the promise of coin or merchandise doubling for example, with out extremely limiting all players’ capacity to trade freely. We consider that 2 step affirmation, warnings, player schooling and social shaming for untrustworthy players will go an extended method to placing a stop to it.
Will you set YoWorld on back on other social media websites?
We solely have plans for Fb in the mean time.
Will you let new gamers be a part of once more?
Absolutely. Letting new players in again is already in place. A world isn’t any fun without individuals.
Can I turn into a ninja/viking?
Later down the road, as soon as we develop into nicely established with the sport, we’ll contemplate providing players the power to assist us. We do consider that permitting player vikings might probably harm our capacity to offer a consistent player experience, so we’d need to find a good answer for this first.
What made you need to buy YoVille?
There are loads of the reason why we determined to do this.
• Your campaigning touched us. We, as players, have had our favourite games closed down through the years and we all the time wished somebody would have the ability to save the day.
• We knew that we might do it, and do it properly. We’ve efficiently run several games through the years with many pleased players, and to have the prospect to do it again with such a well-established recreation was a massively exciting concept.
• Our mission statement is to make fans, and there’s no higher method to make followers than doing one thing superior for somebody. Or tons of of hundreds of someones.
What’s your imaginative and prescient for YoWorld in a yr?
This can be a dangerous question! It’s early days but and we don’t need to disappoint anybody. That being stated, in a yr’s time we’d LOVE to see YoWorld’s group thrive, with a wholesome, pleased group of excited gamers. We would like the game itself to be as strong as a rock and free of bugs. Protected and safe from hackers and abusive gamers. Full of latest ideas, iterated upon by our workforce and our group. We would like YoWorld to be an awesome place to be, someplace you’re proud to call house. We would like you to have the ability to say “Big Viking Games is the best thing that ever happened to YoWorld.”
Does your workforce at BVG have the capabilities to offer new gadgets and new options?
You guess! Placing numerous new gadgets within the recreation, nevertheless, isn’t essentially an excellent technique. That itself must be finely balanced, when it comes to what must be YoCash and what must be YoCoins. It’s not a simple activity. Moreover, recreation content should also be finely balanced with the amount of latest features that we create. Relaxation assured, we’re targeted on supplying you with a very good combine, and together with your suggestions, will work arduous to get it right.
What are some concepts that you’ve relating to features?
The wonderful thing about having a brand new workforce on YoWorld is that there are various pairs of recent eyes, crammed with the thrill and risk that YoWorld can hold.
It’s early days to be offering a concise record, however in the quick future they all middle closely around our YoValues:
Protected and Safe – fixing hacking, giving gamers instruments to have an excellent recreation expertise.
Group Engagement – ensuring players can speak to us, and we will pay attention.
Consumer Generated Experiences – doing issues that permit players make fun for one another, relatively than us making an attempt to do it immediately.
Do you anticipate YoWorld to succeed in the popularity that YoVille did in 2009?
We’d love for that to happen, nevertheless it’s unlikely. There are a number of causes for this, specifically:
• It’s exceedingly rare for a recreation to peak, decline and then exceed its preliminary peak again without spending an enormous sum of money on promoting. Money that might be higher spent on making the game superior.
• Fb is a really totally different platform than it was in 2009. The methods through which games can achieve new gamers, communicate with present ones, and do fascinating things with partitions, feeds and so forth have all been severely restricted.
• Our focus is on making followers and enhancing the game. We’d have to modify focuses to make that happen, and we don’t need to do this!
Previously I purchased YoCash with the earlier house owners recreation cards, how will this work as soon as BVG takes over?
You should purchase Facebook present cards at many retailers which we settle for in-game. You’ll soon have the ability to redeem present cards and in addition find shops to purchase them at by clicking a “Gift Card” tab on the Add YoCash display. For right now you’ll be able to redeem them at http://www.facebook/giftcard and use the stability to buy YoCash/coins on our display. We don’t have the power to simply accept the previous recreation cards, unfortunately. We might if we might!
Will the themes and classes at present out there in the shops continue to be obtainable after the transfer or will they be discontinued?
We’ve got no instant plans to vary the shop line-up, but we might take away a few of the unavailable gadgets as we expect it’s a ache to scroll via issues you possibly can’t purchase.
Will you be including a strategy to type our inventory gadgets?
This can be a great function suggestion and we’ve made a notice of it for future enhancements on this area! Briefly: in all probability!
Will we have the ability to purchase/promote houses between YoVillians?
This can be a neat idea, we’ll evaluate it and see if we will do this. We expect it’d be cool, at the least!
I play YoVille and my youngsters/spouse can’t do certain things together because of our conflicting IP handle. Will this alteration to make it so we will all play directly?
This limitation is not lively. We perceive why this might have been put in place (to stop cheating), however it’s so easy to bypass there’s actually no cause to have it anymore.